This policy applies to information we collect about: visitors to our website, people who do business with us, people who interact with us through social media and people who register for our newsletter, competitions and other updates.
Who are we?
The Prewett’s brand is an own brand gluten free biscuit range manufactured by Northumbrian Fine Foods Ltd.
We are committed to protecting the visitors to our website and maintaining trust and confidence with our client base.
We are not in the business of selling, renting or trading email lists with other companies and organisations for marketing gain.
From time to time we may work with other organisations in a joint marketing effort offering the chance for people to enter competitions or prize draws where the data of the entrants may be shared.
Types of data we collect
We may collect some of the following information:
- Your name and company name where applicable
- Your email address and telephone number
- Other relevant customer information
What we do with the information:
The information that we gather is used to better understand our customers’ needs and to improve their online experience with us.
We use the information to improve the products and services that we offer.
We may send periodic emails to the email address that you have provided us with.
From time to time we may contact you to advise you of business opportunities or information that we think you may be interested in via email or phone.
We may use the information to adapt our website to better suit your needs.
We are committed to ensuring that your information is secure and to this end have added an SSL certificate to our website so that any communication that you have with us online will be encrypted and the information will be secure.
We use third party software called google analytics which gives us general information on our website traffic.
When someone visits our website, Google Analytics collects standard internet log information and details of visitor behaviour patterns, to find out things such as the number of visitors to the various parts of the site.
This information is only gathered in a way which does not identify anyone. We do not make, nor do we allow Google or any other party to make any attempt to find out the identities of those visiting our website.
More information here
As part of the registration process for our e-newsletter, we collect personal information:
- To inform you about goods or services that you have asked us to tell you about
- To contact you if we need to obtain or provide additional information
- To check our records are right and to check every now and then that you’re happy and satisfied.
We do NOT rent or trade email lists with other organisations and businesses.
We use a third-party provider, Mail Chimp, to deliver our newsletter. We gather statistics which inform us if an email has been opened and to give us data as to what info information is popular using industry standard technologies to help us monitor and improve our e-newsletter.
For more information, please see Mail Chimp’s privacy notice.
You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer – name
Access to your data
You are entitled to view, amend, or delete the personal information that we hold.
Email your request to our data protection officer who will respond within 28 days:
Colin French or Lynn Rugg.
Northumbrian Fine Foods
Changes to the privacy notice
25th May 2018